Human Resources Services
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Employee Relations
We’ll provide employee relations support and serve as your resource when sensitive issues arise. We’ll attend meetings with employees, help resolve matters whenever possible, and work to minimize your organization’s legal risk by ensuring fair and impartial treatment of all associates.
Employee Handbook and Policy Review
We will review your personnel policies to ensure legal compliance and generate any necessary updates. We will create or update your overall Employee Handbook, any state-specific Addenda, and deliver it in a format that will facilitate future revisions.
Recruitment and Talent Acquisition
Our Talent Acquisition team’s expertise can work with you to develop a custom full cycle recruitment process, identify the right technology, and bring in the ideal new team member for your organization. Our experts help make your organization’s sourcing, recruitment, and staffing moves more economical and efficient and ensure they are legally compliant. We will help you identify candidates who have the aptitude and skills you need to accomplish the job. Our experienced team will source and determine the best candidates, and has experience with placements ranging from high volume entry level to Executive Director. Our Services include developing job descriptions, and crafting job postings for a targeted audience, pre-screening candidates, extending and negotiating offers, and initiating background checks.
Employee Onboarding and Offboarding
We will conduct a comprehensive orientation with new hires to walk them through required paperwork, company benefits, and policies. We will also track the completion and processing of all paperwork, including background checks and all legally required forms.
HR Compliance Audit
We will perform a comprehensive review to evaluate current file maintenance systems and processes to ensure your organization meets all legal and regulatory requirements, helping you avoid costly fines and penalties for non-compliance.
Job Design and Competency Modeling
We will partner with you to develop job descriptions and competency models that reflect the skills, abilities, and behaviors your employees need to be successful in their roles. This model communicates the organization’s expectations using an established, proven method of obtaining feedback and incorporating your company’s values. We will also ensure that your employees are properly classified for the work they perform.
Benefits Administration
Our benefits administration support is twofold. We manage the strategic implementation of your benefits program with your selected carriers and handle hands-on administration of benefits with your employees.
- We will serve as the liaison between your organization and your benefits broker and carriers by obtaining quotes, evaluating and assessing options, making recommendations for plan offerings, subsidy structures, and managing the broker relationship and carrier contracts. In addition, we can assist in identifying quality service providers to administer COBRA benefits and flexible spending accounts. We will record benefits transactions, reconcile invoices, manage employee enrollment/change forms, and track payroll records.
- We will also orchestrate the open enrollment and/or implementation process with your employees, educate new hires and address any benefits-related questions or issues that arise. Finally, we will advocate, as necessary, with brokers and carriers on behalf of your employees.
Performance Management
We will design or enhance your Performance Management system and review your current methodology, philosophy, and practices around your performance review process. We will provide a recommendation to you for the best practices of your annual review process and help you to mitigate your risk through coaching you to address performance issues and concerns.
Within this service, we will design forms, templates, processes, and the overall performance management timeline to ensure employees receive meaningful and timely feedback on their performance.
We will provide resources to you to address performance-related issues, such as Performance Improvement Plan (PIP) documentation. We will also provide direct performance management training to managers and staff.
Ongoing Human Resources Services
Our ongoing human resource services are ideal for small-to-medium-size businesses overwhelmed by, or simply not trained to carry out, the day-to-day tasks related to administering benefits, recruiting candidates, onboarding new hires, and managing HR- specific projects.
Ongoing Human Resources Services are billed to you on a recurring monthly basis. Our other project-based services, as noted above, are billed on a project basis, separate from the monthly recurring fee.
Human Resources Services
Our human resource services are ideal for small- to medium-size businesses overwhelmed by, or simply not trained to carry out, the day-to-day tasks related to administering benefits, recruiting candidates, onboarding new hires, and managing HR-specific projects.
Our fee structure is based either on a recurring monthly basis or a project basis.
Here is a list of tasks we can take off your plate, so you have more time to focus on your core business.
Description of Services | Basic | Additional Fee |
---|---|---|
Description of Services | ||
Routine Employee Relations Support | true | false |
Benefits and Retirement Plan Administration | true | false |
Onboarding and Offboarding | true | false |
General HR/HRIS Administration | true | false |
Ongoing HR Compliance Support | true | false |
CHRO- Level Support | true | false |
Performance Management- ongoing | true | false |
Performance Management- project | false | true |
Initial HR Compliance Assessment | false | true |
Payroll Administration | false | true |
Recruiting and Talent Acquisition | false | true |
Employee Handbook | false | true |
Benefits - Open Enrollment | false | true |
HR Compliance Audits | false | true |
Compensation Analysis | false | true |
Performance Management | false | true |
HR Investigations | false | true |
Job Descriptions and Employee Classification | false | true |
Training and Development | false | true |
Do I need Human Resources?
No matter what size your company, you need HR expertise to effectively manage in today’s rapidly changing environment.
When you’re navigating various responsibilities like employee training, termination, hiring, and employee relations, you may not need a full-time person; a qualified, outsourced HR consultant can make CHRO- (chief human resources officer) level expertise affordable for your business.
What is the advantage of outsourcing my Human Resources function?
Many small- to mid-sized organizations typically have someone who is “handling” HR duties in addition to many other responsibilities. In some cases, this responsibility falls to the company owner or executive.
ARI can be a cost-effective resource to ensure your organization complies with state and federal laws and regulations, maintains ongoing communication with employees, and implements best practices around HR processes and procedures.
Outsourcing the HR function also provides consistency, which can reduce liability, improve company culture and employee morale, and enrich overall communication within your organization.
ARI will assume your organization’s administrative HR burden, thereby enabling owners and managers to focus on their core responsibilities.
How will you ensure my company is operating under best practices?
We will do a full review of your handbook, employee files, benefits, policies, and procedures, onboarding/offboarding, recruiting and compensation. We focus first on compliance and then make suggestions for best practices.
And, we stay up to date on constantly changing laws to ensure your organization remains in compliance. Having a seasoned HR professional on your side is a great way to reduce legal risk.
Here is a list of important things you need to know to ensure your organization is HR compliant.
How does ARI communicate with the employees, managers, and executives if you are not permanently on site?
We are accessible to our clients via phone, email, virtual meetings, or onsite visits whenever needed. We understand that situations arise in the workplace that require immediate attention, and we are ready to jump in. Harnessing today’s technology, it is easy to be present even if we are not physically in your facility.
How can ARI help me with my recruiting efforts?
Recruiting top talent with the correct skill set and fits your organization’s culture can be challenging and time consuming. In small-to mid-sized organizations, much of the recruiting process falls on the manager’s shoulders preventing them from doing the work they were hired to do. ARI will assist in evaluating your recruitment process every step of the way, from when your position is approved until your new hire walks in, recommending any improvements throughout the process.
Whether you are a business owner, Executive Director, CEO, or a manager, your time is not best utilized by posting job openings, reviewing resumes, scheduling phone screens/interviews, preparing interview questions, checking references, and conducting background checks. ARI will handle all of the details related to recruiting – leaving managers free to interview only the most qualified candidates. Check out Five Best Practices to Acquire Top Talent in 2024.
Our team can also help onboard new employees to ensure their first days, weeks and months are a positive experience, minimizing turnover expenses and positioning them to succeed in your organization. Read our blog to find best practices for onboarding and offboarding employees.