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The Benefits of Outsourced Accounting Firms Using Scribe

By Brian Berra January 08, 2025

Benefits of Using Scribe in an Outsourced Accounting Firm

Outsourced bookkeeping is a popular choice for many businesses looking to streamline their financial processes and reduce overhead costs. But how does the outsourced accounting firm ensure its clients are on the same page when it comes to processes that are replicated over and over each month or each reporting period?

By using a tool like Scribe to create detailed up-to-date instructions, you can ensure that your processes are well-documented and easy to follow, leading to better financial management and client satisfaction as well as improvements within your organization.

Scribe is an online tool that helps you create step-by-step guides for any process in your workflow. You simply turn on the Scribe extension and go through your process on screen. The software captures all steps with easy-to-follow instructions and annotated screenshots.

Using a tool like Scribe to create instructions, and documentation can offer many advantages including:

1. Consistency Across Teams

Scribe helps maintain consistency in how tasks are performed by providing standardized instructions. This ensures that all team members follow the same procedures, which helps reduce errors and discrepancies.

2. Improved Communication

Clear documentation created with Scribe can improve communication. By providing detailed, step-by-step guides, you can ensure that everyone is on the same page, which helps prevent misunderstandings and mistakes.

3. Time Savings

Creating instructions manually can be time-consuming. Scribe automates most of this processes, allowing you to quickly generate detailed guides. This efficiency can save valuable time.

4. Easy Updates and Revisions

Scribe makes it easy to update and revise instructions as needed. This ensures that your documentation is always current and accurate.

5. Scribe supports cloud storage, making your instructions easily accessible from anywhere. This is particularly beneficial for teams who may be working remotely. Additionally, Scribe’s collaboration features allow multiple team members to contribute to and update the documentation, ensuring that it remains comprehensive and current.

6. Customization for Specific Needs

Scribe allows for a high degree of customization, enabling you to tailor your instructions to match you specific processes and needs. This ensures that documentation is not only functional bus also aligned with your business practices.

7. Cost-Effective Solution

Investing in a tool like Scribe can be cost-effective. By reducing the time and effort required to create and maintain instructions, you can allocate resources more efficiently and improve overall productivity. This can lead to cost savings.

How we use Scribe at ARI:

1. Onboarding/Offboarding Employees

Scribe makes it easy to create standardized, step-by-step documentation for the entire onboarding and offboarding process. Here is how it helps:

Onboarding: When a new employee join’s ARI’s team, we create a comprehensive, easy-to-follow guide for them to get up to speed. This typically includes instructions on how to use the accounting software, access the company’s project management system. and communicate with clients. Scribe can automatically generate these guides, saving time and reducing the risk of overlooking valuable information. The new employee can follow these guides at their own pace, ensuring they do not miss any crucial steps.

Offboarding: When an employee leaves, we create detailed offboarding instructions, outlining everything from transferring their client accounts to ensuring that all confidential data is securely handled. This reduces the risk of errors or missed steps and ensures a smooth transition, both for the departing employee and the remaining team.

2. Work Coverage

When employees take time off or are out sick, ensuring continuity is essential.

Work Documentation: By documenting workflows, processes, and specific tasks in Scribe, any team member can pick up where another left off. For example, if any employee is out for a time, we can assign their tasks to someone else, and they can quickly refer to the guides created in Scribe to ensure they are handling the work correctly.

Training and Support: In the case of sudden absences, team members who are covering the work can use the detailed instructions in Scribe to quickly learn the necessary tasks, minimizing disruption to client work. This is especially valuable in an outsourced accounting setting, like ARI where precision and consistency are key.

3. Shifting Work

In an outsourced accounting firm, work occasionally must be redistributed or reassigned due to changes in team availability or workload. Scribe helps facilitate the smooth shifting of work between employees.

Task Reassignment: When workload shifts or priorities change, Scribe allows us to quickly reassign tasks without losing continuity or accuracy. We create guides for each specific task or project, so if one team member needs to hand off work to another (due to vacation, illness, or a change in responsibilities), the new person can easily follow the documented process to pick up where the previous person left off.

Maintaining Consistency: Shifting work, especially in accounting, requires a high degree of accuracy and attention to detail. With Scribe, we ensure that, regardless of who is performing the task, the process is always done in a consistent and standardized way. This helps ensure that client work does not suffer from discrepancies or delays when tasks are reassigned.

Capacity Management: When there is a need to redistribute work due to shifting client priorities or deadlines, we use Scribe to quickly check on the status of ongoing tasks and determine who has the capacity to take on additional work. This ensures that we balance work appropriately and meet deadlines without overburdening any single team member.

Scribe helps manage our outsourced accounting firm by enabling smooth transitions when shifting work between team members. The detailed, step-by-step documentation ensures consistency and accuracy, even when responsibilities change or are reassigned.

 

To learn more about how we can help take the financial burden off your shoulders, contact us today.

In the meantime, learn the 10 benefits of outsourcing your accounting and bookkeeping needs.

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